Research shows that downtime costs businesses close to $16,700 per server per minute. Your clients know this. They’re counting on you to be their safety net. But are you equipped to offer them the comprehensive protection they need?
The answer lies in the strength of your IT services, particularly your Disaster Recovery as a Service (DRaaS) capabilities. But what does a complete offering look like, and how can you integrate DRaaS into your services to maximize its potential?
Let’s explore how adding DRaaS to your offerings can help you meet client demands, increase your recurring revenue, and build stronger, more resilient partnerships
The MSP's Challenge: Building a Complete Offering
The managed IT services market is competitive, and MSPs are always looking for ways to grow their monthly recurring revenue (MRR) while offering a full range of solutions to their clients. One area with great potential is Disaster Recovery as a Service (DRaaS).
While MSPs already handle many IT tasks—from support and network management to cybersecurity—clients today need more. They want complete solutions that keep their data safe, minimize downtime, and allow for quick recovery if something goes wrong. DRaaS is a key part of this, but it’s just one part of the bigger picture.
A complete offering should include:
- Data Protection: Backup solutions, both on-premises and in the cloud.
- Disaster Recovery: DRaaS for rapid recovery of systems and applications.
- DR Failover Options: Complete or partial failover.
- Network Recovery: NRaaS to get clients back online after a network outage.
- Cloud Services: Cloud solutions for storage, collaboration, and application hosting.
- Security: Cybersecurity measures to protect client data and systems.
Don’t reinvent the wheel, choose the right DRaaS partner
While building your own DRaaS infrastructure is an option, partnering with a specialized provider like Stage2Data has more advantages. First and foremost, you gain access to their deep expertise in disaster recovery, ensuring your clients receive the highest level of protection.
This partnership also eliminates the need for substantial upfront investments in building and maintaining your own data center, significantly reducing costs. Through Stage2Data, you’ll gain access to the latest DRaaS technologies and infrastructure, keeping your clients ahead of the curve.
Stage2Data’s private cloud integration provides you with dedicated space, enabling you to offer additional valuable services such as archiving, backups, and DR at a fraction of the cost of building it yourself. And as your clients’ needs evolve, you can easily scale your DRaaS offerings to match their growth, ensuring they’re always protected.
This means your clients get:
- Peace of mind knowing their data and systems are protected.
- Reduced downtime and disruptions are minimized.
- Clients avoid building their own DR infrastructure and save costs.
- The benefit of advanced security measures.
- Flexibility to choose from DRaaS and NRaaS options to meet specific needs.
Let’s explore a real-world example of how Stage2Data helped a leading steel manufacturer to upgrade its backup and disaster recovery solution to state-of-the-art DRaaS and failover.
Client Success Story: Steel Manufacturer Secures Future with DRaaS
Stage2Data partnered with a leading steel supplier and manufacturer to upgrade their disaster recovery capabilities. They faced challenges keeping up with a manual, partial software solution and needed a robust DRaaS and failover solution.
We replicated their entire infrastructure, including local and cloud-based resources, to a secure data center. With this solutions they now benefit from seamless failover with minimal downtime and in the event of an outage or downtime, their local and private IPs are preserved.
The manufacturer now backs up close to 300 servers and relies on Stage2Data for business-critical services like finance and HR, where downtime is unacceptable. The results include:
- Successful Failover Testing: Critical applications and network failover were rigorously tested, ensuring smooth transitions in emergencies.
- Enhanced Confidence: The manufacturer feels comfortable and confident in their ability to handle any IT or disruptive event.
- Proactive Partnership: Stage2Data continues to meet weekly for test exercises and offers suggestions for cloud environment improvements.
This case study demonstrates the tangible benefits of DRaaS for large enterprises. As an MSP, you can leverage such success stories to showcase the value of your services to potential clients.
“Stage2Data has been fantastic and an invaluable technology partner. They still meet with us weekly for test exercises, walking us through everything and staying heavily involved. Their above-and-beyond support makes us feel comfortable and confident that they can handle any IT, security or disruptive event that may happen.”
Final Thoughts
MSPs face increasing competition and must offer a comprehensive suite of IT solutions to succeed. By incorporating Disaster Recovery as a Service (DRaaS), especially through partnerships like with Stage2Data, MSPs can significantly enhance their offerings, reduce costs, and ensure client protection against disruptions.
The steel manufacturer case study illustrates how DRaaS can greatly improve business resilience, providing peace of mind and helping MSPs differentiate themselves in a crowded market. By offering complete, scalable, and reliable IT services, MSPs can boost recurring revenue and build lasting client relationships based on trust and proven results.
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