Located in the heart of Kitchener, Ontario, St. Mary’s General Hospital is the second-largest acute care hospital in the St. Joseph’s Health System and a Regional Cardiac Care Centre. The hospital proudly serves the residents of Waterloo, Wellington County with an extended reach to Dufferin, Grey-Bruce and beyond. With its nearly 2 000 staff, physicians and volunteers, the healthcare provider currently backs up 96 to 100 terabytes of data to approximately 160 virtual machines and physical servers. Until recently, St. Mary’s made use of tape backups.
The hospital experienced a cyber incident in the form of a virus attack that compromised the healthcare provider’s file server and user interface servers. During the cyberattack, the hospital shut down their network and reached out to Stage2Data to help them to restore their environment from the backups. Because the healthcare provider was already using Cohesity at this time, the data was encrypted and easy to restore. Stage2Data had the servers up and running in a few hours. Nevertheless, this incident prompted St Mary’s to also move their backup off-site: They currently have off-site backup and cloud-based storage to facilitate disaster recovery and in the event of a disaster or cyber-attack on their on-prem appliance.
“Since we have upgraded to Cohesity through Stage2Data, we have peace of mind that our critical data is always available and recoverable. We now have a modern backup and recovery solution that can also extend to native cloud integration, file and objects, and security. Should any issue arise, the teams at Stage2Data, who are known for their rapid response, simply work with our engineers to resolve the issue within the hour” says Imran Hussain, Integrated Manager, IT, Infrastructure and Information Security at Grand River Hospital and St. Mary’s General Hospital.
Overall, the healthcare provider was so happy with the services received from Stage2Data’s as well as the solution they implemented, that they are in the process of introducing Stage2Data to Grand River hospital too.
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